Admin dashboard guide

Run your loyalty program confidently from one workspace.

This is the after-setup guide for restaurant owners and staff. It explains every dashboard area, what it controls, and the safest way to use it.

01

Overview

What it is for

Your daily summary. It shows how the loyalty program is performing and highlights anything that may need attention.

How to use it

Open this page first. Review the key numbers and pending items, then use the left menu to open the area that needs action.

02

Growth actions

What it is for

Controls the useful activities customers can complete to earn points, such as private feedback, questions, and supported social actions.

How to use it

Create an action, write a simple customer instruction, choose a sensible point value, and activate it. Pause or archive actions you no longer want customers to see.

03

Rewards

What it is for

Controls the gifts customers can receive when they have earned enough points.

How to use it

Add a reward with a clear name, description, point cost, availability, and image if useful. Keep rewards realistic and turn off anything that is temporarily unavailable.

04

Redemptions

What it is for

Lets staff confirm that a customer is exchanging points for a reward.

How to use it

Ask the customer for their redemption code, open Redemptions, verify the reward, and confirm it once before handing over the item. TableReview records the redemption and deducts the correct points.

05

Guests

What it is for

Shows the customers who joined this restaurant’s loyalty program, together with their balance and activity history.

How to use it

Search for a guest using the available details, open their record, and review their points or visits when helping them. Use the supported actions only; do not try to change balances manually.

06

Bill bonuses

What it is for

Provides an optional way to award points for a verified restaurant purchase.

How to use it

Enter the bill amount and receipt reference to create a one-use code. Give it to the correct customer and check whether it is active or claimed. Cancel only an unused code created by mistake.

07

Experience

What it is for

Controls what customers see after scanning your QR code, including your restaurant identity and links.

How to use it

Update the restaurant name, logo, colors, contact links, loyalty settings, and QR design. Save your changes, open the guest app to preview them, and download the QR code for your tables or counter.

08

Team

What it is for

Controls which staff members can enter the dashboard and which tools each person can use.

How to use it

Create a staff account and assign the smallest suitable role. Use Cashier for bill bonuses and redemptions, Analyst for ratings and insights, and Owner or Manager for broader control. Remove access when someone leaves.

09

Proof review

What it is for

Lets you verify customer evidence before points are awarded for an action that requires proof.

How to use it

Open a pending submission, check its link, note, or screenshot, and confirm it matches the activity and your restaurant. Approve genuine proof or reject unclear, incorrect, or duplicate proof.

10

Private ratings

What it is for

Shows honest feedback shared privately by guests so you can understand their experience.

How to use it

Review recent ratings and comments, look for repeated strengths or problems, and use the feedback to improve service. These ratings are for learning, not pressuring customers.

11

Insights

What it is for

Turns loyalty activity into simple trends so you can see what encourages customers to return.

How to use it

Compare activity completion, points, rewards, and return signals over time. Look for a repeated pattern before changing rewards or point values.

12

Activity log

What it is for

Keeps a dated record of important actions taken inside the restaurant workspace.

How to use it

Use it when you need to understand who changed a setting, reviewed proof, confirmed a redemption, or performed another important action.

Quick answers

Common questions.

Which dashboard tools can my staff use?

Owners and managers see the full workspace. Cashiers use Bill bonuses and Redemptions. Analysts use Private ratings and Insights.

How do I verify proof before awarding points?

Open the pending submission in Proof review, check its link, note, or screenshot, and confirm it matches the activity and your restaurant before approving it.

Where do I see guest feedback that isn't public?

Private ratings shows honest feedback guests share privately, separate from anything posted publicly to Google.

Need help?

Need help with a dashboard function?

Tell us your restaurant name, the dashboard section you are using, and what you are trying to do. Include a screenshot if an error appears.

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